Interoperable, reliable, compatible & highly secured citizen record congregated with biometric system, report, log and other enhanced services packaged in a single solution

Civile Registry Solutions

Focused on scalability and extensibility, our registration and enrollment solutions are ideal for large and very large scale applications that include:

  • Census Registration and National ID
  • Continuous Voter Registration and Electoral Roll
  • Electronic Travel Documents
  • Immigration Control and Border Management
  • Criminal Records Automation and Look-up
  • Driver’s License
  • Healthcare & Welfare Benefits Management

TigerID Enroll

TigerID Enroll captures biographical information (demographics) as alphanumeric text keyed-in from paper forms, pre-registered over the Internet or from digitization of scanned forms. The application can be used on desktop PCs as well as handheld devices for registration in remote areas.

The Online Pre-registration sub-module allows an applicant to fill the relevant application form online. The online form is often displayed in local languages for easy comprehension. This saves enrollment operators time to enter data and also minimizes errors by the data entry operator.

Often government and other running agencies have filled paper application forms for existing users that need to be imported into the electronic system to avoid data duplication and reduce data collection overhead. The Digitization Module provides tools for extracting text data using Optical Character Recognition, as well as fingerprint and photo from scanning the pre-filled paper forms.

TigerID Enroll has been used to register more than 200 million identities from various vendors worldwide.


A key step after enrollment is to verify the authenticity and uniqueness of the entry. The proofing tool helps the vetting of the applicant by searching for relevant data in external sources. Finally, qualified specialists in the registration team review and adjudicate all of the proofing and vetting results. The process can be done in batch or individually, depending on the type of credential and the local laws and policies and authoritative sources. For example, ICAO and leading passport agency best-practices and policies encourage that a passport applicant’s claimed citizenship status and identity be verified by a minimum of one, and preferably two or more, authoritative sources such as other government agencies that register and issue reference credentials such as birth certificates, driver licenses national ID cards, voter registration ID cards, etc.

Furthermore, any available criminal history and behavior checks can be leveraged to determine if the applicant may have been involved in criminal, terrorist, or counterfeiting activities in the past that may prevent them from receiving an admission. For example, a variety of text-based databases are hosted and maintained by Interpol that are available to deliver criminal, terrorist and counterfeiter query results to an adjudication officer to help establish a risk level for each applicant.

Credential Management System

TigerIT’s Credential Management System facilitates lifecycle management of physical credential personalization materials like smart cards and e-passport booklets. It tracks the credential from its receipt in blank form through personalization and QA process to delivery to individual owner and there after its status as active, expired, lost or stolen. It allows for:

  • Unique ID Number generation according to rules set by the client
  • Detailed viewing of the demographics and biometrics data of a selected citizen
  • Editing/updating of specific field or fields in a selected record which shall the allow editing of demographic and/or biometric data
  • Editing the biometric data means allowing the current biometrics to be replaced by freshly captured data
  • Identity document expiration and renewal
  • A flexible and comprehensive SMS support for ID delivery

Reports and Statistics

The system supports a wide array of reporting options including pre-configured reports to help with data management and monitoring. The reports are configurable and customizable based on the client’s needs and requirements. These reports can be exported to different formats such as PDF, Word, and Excel among others. In addition, extensive ‘Search’ options available in the system allows staff members to search for reports based on different parameters such as date range, name, ID Number, etc.

Audit Trail

All data changes in the system are tracked and recorded. Previous states of records can be reiterated/reviewed/rerun to monitor the changes in the system using user friendly View, Sort, Filter and Navigate functions in the GUI.